I will accept return for all items within 14 days by email thru eBay’s return center authorization and an RA# provided from us.
- Please request a “Return Authorization Number” (RA#) before you send your item back to us as unauthorized returns will not be accepted.
- Return must be postmarked within 4 days of the authorization number and must be in resellable condition.
- Buyer pays for return shipping and items are shipped at customer’s risk of being lost or damaged in transit.
- Accepted returns are refunded via PayPal minus a 10% restocking fee.
*Restrictions to food items as follows :
- We will honor refunds if the following issues apply:
- Customer receives coffee other than what they ordered.
- Customer receives coffee grind other than what they ordered.
- Customer receives someone else’s coffee.
- Coffee was damaged during shipping.
Restrictions to computers and computer parts:
- A message through eBay messaging system for notice of return/replacement must be received.
- A return must be processed and requested through Ebay’s return process center.
- A Return Authorization number must be given
- The return must be postmarked with in 4 days of the RA#
- Accepted returns are refunded through Paypal minus the 10% restock fee or replacement will be given.